Refund Policy

Last Updated: 18/06/2026

At Sea Beauty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be in its original packaging.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

• Opened or used skincare products.
• Products damaged due to misuse.
• Gift cards.
• Promotional or clearance items (unless defective).

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method within 5-10 business days.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order number
• Photos of the product
• Photos of the package

We will arrange a replacement or refund after verification.

Cancellation Policy

Orders can be cancelled within 24 hours of placement or before dispatch, whichever occurs first.

Once an order has been shipped, it cannot be cancelled.

Contact Us

For return or refund requests, contact:

Email: seabeautyonline@gmail.com.
Phone: 7531061518